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It all starts with a happy well-trained team

The strength of any campaign is having the right team in place who are not only motivated to do well but can live and breathe the core values of the client. Our selection process matches those attributes to the needs of our clients to ensure all of our staff become an extension of your organisation.

Who we are

Since 2021 MarketPrimus has evolved it’s approach, providing excellent customer-facing sales support, customer services and marketing programmes for leading customer-orientated businesses across the World.

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What we do

We develop strategies that work for each specific client and recommend processes that protect the reputation of the business in increasingly competitive and regulatory controlled areas. Our role is to make your job easier by doing exactly what we say we’ll do.

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How we do it

Our ethos is happy people – end-user customers, clients and staff. We have built long-term relationships with many clients and we have colleagues who have been with us from the start of their careers, developing their experience according to the needs of the businesses they support.

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The Office Environment

In a dedicated, branded workspace, each client has a team committed to delivering the customer contact services that are essential to their business. Every interaction is carried out personally, efficiently and always with the customer satisfied that we have presented them with the best result.

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The Directors

Since its launch in 2021 the founders have been the driving force in making MarketPrimus one of the world’s most innovative and proactive contact centres. With a wealth of experience within the industry and working with numerous companies, they bring a fresh collaborative approach to how companies can communicate with their existing customers or in the search for new ones. “It’s not just about being on the end of a phone; it’s about anticipating how best a customer wants to interact with you and adapting any strategy accordingly” Vic . “We believe in offering a service that puts the customer at the centre of everything we do and we do that by empowering our staff to go that extra mile to ensure the best outcome for the customer and the client” Jay.

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To find out how MarketPrimus' intelligent, efficient and economical services can help you gain, retain and grow your customers' business with you, please get in touch.

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